Terms & Conditions

Last Updated Mar 14, 2024

Welcome to Pippin Title, a Software as a Service (SaaS) platform provided by Pippin Title Inc (“Pippin”).  Pippin provides abstracting, title search and settlement, and public records retrieval services through our easily accessible online platform.  These Terms and Conditions govern your use of our website and the services provided through it. By accessing or using our website, or utilizing our service via our third party integrations, you (“Client”) agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not access the website or use our services.

1.     Pippin Services.

1. Provision of Services.  Client and its authorized users (“Authorized Users”) and end users (“End Users”) may access and use Pippin’s services (the “Services”) in accordance with this Agreement.  Client shall be responsible for the actions of Authorized Users and End Users when utilizing Pippin’s Services. 
2. Changes to Services.  Pippin may change or update the Services from time to time. Pippin will not make any changes to the Services that materially reduce their functionality without prior written notice to Client.
3. Services. The parties may enter into an SOW describing the implementation and/or title searches to be provided by Pippin or its contractors to Client.  Pippin will be responsible for the provision of products and services specified in the SOW.

2.      Client Use of Services.

1. Client Administration. Client is responsible for designating Authorized Users for its Services account, maintaining updated Authorized User contact information, and managing access to Authorized User accounts.
2. Client Responsibilities. Client is responsible for any use of the Services through its account. Client will maintain the confidentiality of account credentials used by Authorized Users to access the Services.  Client will prevent unauthorized use of the Services and promptly notify Pippin of any unauthorized use.  Client may not permit sharing of accounts and passwords.Client warrants that Client has obtained all legally required consents and permissions from its end users, and/or made all legally required disclosures to its end users, for the submission and/or processing of Client Data.
3. Compliance. Client shall use the Services in accordance with this Agreement.  Client will obtain any permissions or consents from End Users and Authorized Users and comply with any privacy and data protection laws necessary to allow the operation of the Services.  Client agrees to use all Services and any other information received from Pippin in compliance with all applicable Federal, State and local laws and regulations.
4. Usage Limits.  Use of the Services may be subject to usage limits set forth in Client’s SOW.
5. Suspension or Termination.  Any use of the Services by Client or an Authorized User in breach of this Agreement, including the Acceptable Use Policy, or which may threaten the security, integrity or availability of Pippin’s services, may result in Pippin’s immediate suspension or termination of the Services, however, Pippin will use commercially reasonable efforts under the circumstances to provide Client with notice and an opportunity to remedy such violation or threat prior to any such suspension or termination. Pippin will have no liability for any suspension or termination made in accordance with this section.

3.      Ownership.

1. Pippin License. Except for the rights granted in Section 1 (Pippin Services), Pippin owns and reserves all right, title, and interest in and to the Services and the Pippin Technology.  
2. Use of Materials. Pippin shall retain the right to use, on behalf of itself and its future customers, any general “know-how”, techniques, ideas, concepts, algorithms, or other knowledge acquired or developed during the performance of this Agreement. Pippin may perform the same or similar services for others. Pippin shall retain all of its proprietary rights contained in the Services, if any, prepared for Client under this Agreement. Deliverables are not “works for hire” and Client understands and agrees that Pippin shall retain rights, title, and interest in any of the underlying components that belong to Pippin  including, but not limited to, any technology, techniques, methodologies, objects, inventions, data, designs, graphics, specifications, and other reusable components owned or developed prior to, in the course of, or independent of the Services (“Underlying Components”).
3. Client License.  Except for the rights granted in this Section, as between the parties Client owns and reserves all right, title, and interest in and to the Client Data.  Client grants Pippin and its contractors a worldwide, non-exclusive right to use the Client Data to provide the Services. Pippin may generate and derive Pippin Data from Client Data and Client’s use of the Services, and may use Pippin Data: (i) to provide, maintain, and improve the Services and develop new features and services, and (ii) create and distribute reports and materials about the Services. Pippin will not identify Client as a source of information for any report or material described in this Section without Client’s permission. Pippin may use Client Data to provide the Services to Client, including administering Client and Authorized User accounts, and for other lawful business purposes.  Pippin may display Client’s logo within designated areas of the Pippin Service.
4. Client List.  Pippin may use Client’s name, logo, and marks to identify Client as a Pippin customer on Pippin’s website and in other marketing materials.  Client also agrees that Pippin may verbally reference Client as a customer of the Services.

4.      Fees and Payment

1. Fees.  Client will pay Pippin the fees for the Services set forth in the SOW, invoice, or Pippin billing webpage within Client’s account, as applicable.  If Client disputes any such fees in good faith, then Client will notify Pippin in writing prior to the date on which such fees are due, and the parties will work together to resolve the dispute promptly. If the parties are unable to resolve a dispute within ten (10) days of Client’s notice, each party shall have the right to seek any remedies it may have under this Agreement, notwithstanding anything to the contrary herein. All payments are due in U.S. dollars unless otherwise indicated by Pippin.  Client is responsible for providing complete and accurate billing and contact information to Pippin and updating Pippin of any changes.  All fees paid are non-refundable and not subject to set-off. 
2. Invoicing and Payment. Unless otherwise set forth in the SOW or invoice, all fees will be invoiced in advance. If specified in the SOW or invoice, usage-based fees may be invoiced monthly, in arrears.  All invoices issued under this Agreement are due and payable according to the payment agreement in the SOW, if applicable, or within ten (10) days from invoice send date.  If Client provides Pippin with credit card information for payment, Client acknowledges that an invoice may not be sent and Client authorizes Pippin to charge the credit card for the Services listed in the SOW.  If the Client requires the use of a purchase order or purchase order number, the Client (a) must provide the purchase order number at the time of purchase and (b) agrees that any terms and conditions on a Client purchase order will not apply to this Agreement and are void.  
3. Late Payments.  If any fees are thirty (30) or more days overdue, Pippin may, without limiting its other rights and remedies, suspend the Services until such amounts are paid in full, provided that Pippin will give Client at least fifteen (15) days’ prior written notice of the suspension. Past due amounts are subject to a finance charge of 1.5% per month (or the highest rate permitted by law) from the payment due date until paid in full.  Client will be responsible for all reasonable expenses (including attorneys’ fees) incurred by Pippin in collecting past due amounts.
4. Taxes.   Client is responsible for all taxes, except those directly relating to Pippin’s net income, gross receipts, or capital stock.  Pippin will invoice Client for sales tax when required to do so and Client will pay the tax unless Client provides Pippin with a valid tax exemption certificate authorized by the appropriate taxing authority. 
5. Future Functionality.  Client agrees that it has not relied on the availability of any future functionality of the Service or any other future product or service in executing this Agreement or any SOW.  Client acknowledges that information provided by Pippin regarding future functionality should not be relied upon to make a purchase decision.

5.     Term and Termination.

1. Subscription Term. The subscriptions term will automatically renew for subscriptions of the same length as the Initial Subscription Term, unless either party gives the other notice of non-renewal at least thirty (30) days before the end of the Subscription Term. Pippin may revise the rates for the Services by providing Client with at least forty-five days’ notice.
2. Termination.  Either Party may terminate this Agreement upon at least sixty (60) calendar days prior written notice to the other party, except Client shall pay for those Products or Services ordered and/or any fees set forth in an SOW prior to such termination.  Notwithstanding the foregoing, the Parties may specify a different notice period for an SOW in that SOW.  In addition to any other remedies available to either Party, upon the occurrence of a Termination Event (as defined below), the other Party may immediately terminate this agreement by providing written notice of termination.  A Termination Event shall have occurred if: (a) the other Party is in material breach of the Agreement and fails to cure that breach within thirty (30) days after receipt of written notice, or (b) the other party ceases its business operations or becomes subject to insolvency proceedings.   
3. Effect of Termination. Unless otherwise set forth in the SOW, if this Agreement is terminated by Client in accordance with the “Termination” Section above, Pippin will refund Client any prepaid fees covering the remainder of the Subscription Term of all SOWs after the effective date of termination. If this Agreement is terminated by Pippin in accordance with the “Termination” section above, Client will immediately pay any unpaid fees, including those covering the remainder of the Subscription Term of all SOWs to the extent permitted by applicable law. In no event will termination relieve Client of its obligation to pay any fees payable to Pippin for the period prior to the effective date of termination. If this Agreement expires or is terminated, then (a) the rights granted by one party to the other will cease immediately except as otherwise set forth in this Section, and (b) the following Sections will survive: 3 (Ownership), 4 (Fees and Payment), 5.4 (Effect of Termination), 6 (Confidentiality), 7 (Limited Warranty), 8 (Indemnification), 9 (Limitation of Liability), 10 (General Provisions), 11 (Definitions).  

6.      Confidentiality.

1. Definition of Confidential Information. “Confidential Information” means any business or technical information disclosed by a party (“Disclosing Party”) to the other party (“Receiving Party”) under this Agreement that is marked as confidential or would normally be considered confidential to a reasonable person under the circumstances.  This Agreement, SOWs, and the Pippin Technology will be Confidential Information of Pippin.  Client Data will be Confidential Information of Client.  Confidential Information will not include any information that (a) is or becomes public through no fault of the Receiving Party, (b) was known to the Receiving Party prior to receipt, (c) is obtained by the Receiving Party from a third party not under an obligation of confidentiality, and (d) is independently developed by Receiving Party without use of the Disclosing Party’s Confidential Information. 
2. Obligations.  The Receiving Party will (a) not use the Disclosing Party’s Confidential Information for any purpose outside of the scope of this Agreement and (b) limit access to the Disclosing Party’s Confidential Information to its and its affiliates employees, contractors, and advisors who need access to the Confidential Information for any purpose not outside of the scope of this Agreement and who have agreed to confidentiality provisions with the Receiving Party containing similar protections to the protections for Confidential Information in this Agreement.
3. Compelled Disclosure.  Each party may disclose the other party’s Confidential Information when required by law or regulation so long as the Receiving Party gives the Disclosing Party prior notice of the compelled disclosure, to the extent permitted, and reasonable assistance at the Disclosing Party’s cost to contest or limit the disclosure.  If the Receiving Party is compelled to disclose the Confidential Information, the Receiving Party will disclose the minimum extent of Confidential Information necessary.

7.     Limited Warranty.

1. Limited Warranty. Services performed under this Agreement shall be completed with a degree of skill and care which is consistent with the current, generally accepted professional practice and procedures. Client understands that the Services provided by Pippin, including are not an absolute and Pippin shall not be responsible for any third party errors or omissions.  Client’s sole and exclusive remedy shall be, at no charge to Client, for Pippin to use commercially reasonable efforts to correct a reported non-conformity, or if Pippin determines such remedy to be impracticable, either party may terminate the applicable Subscription Term  or SOW and Client will receive as its sole remedy a refund of any fees Client has pre-paid for use of the applicable Services for the terminated portion of the applicable Subscription Term. The limited warranty set forth in this Section 7.1 shall not apply: (i) if Client fails to notify Pippin within thirty (30) days of the date on which Client first identified the non-conformity, (ii) if the non-conformity was caused by misuse, unauthorized modifications or third-party hardware, software or services, or (iii) to Beta Services or any use of the Services provided on a no-charge or evaluation basis. 
2. Warranty Disclaimer. EXCEPT FOR THE LIMITED WARRANTY SET OUT IN THE PRECEDING SECTION 7.1, TO THE FULLEST EXTENT PERMITTED BY LAW, PIPPIN AND ITS AFFILIATES (A) MAKE NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE REGARDING THE SERVICES, AND (B) DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED OR EXPRESS WARRANTIES (I) OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OR (II) THAT THE SERVICES ARE ACCURATE, COMPLETE, OR RELIABLE.  THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PIPPIN DOES NOT REPRESENT OR WARRANT THAT THE SERVICES ARE COMPLETE OR FREE FROM ERROR OR WILL BE AVAILABLE 24 HOURS PER DAY, 7 DAYS PER WEEK. PIPPIN MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE LEGALITY OR PROPRIETY OF THE USE OF THE PRODUCTS AND SERVICES IN ANY GEOGRAPHIC AREA. PIPPIN MAKES NO REPRESENTATION WITH REGARDS TO ANY INFORMATION PROVIDED BY A THIRD PARTY TO PIPPIN TO BE INCORPORATED INTO THE SERVICES PIPPIN WILL NOT BE LIABLE FOR THE ACTS AND OMISSIONS OF ANY THIRD-PARTY. CLIENT IS SOLELY RESPONSIBLE FOR ITS COMPLIANCE WITH ANY LAWS, AND PIPPIN DISCLAIMS ALL LIABILITY RELATED TO CLIENT’S COMPLIANCE WITH LAWS. Pippin assumes no liability and shall not be held liable to Client, or to Client’s customers or insureds, or to any other person to whom Client may furnish any title policy, binder, guarantee, endorsement or other title assurance, or any report or title information, by reason of any error or omission or assertion of error or omission in any information, including, without limitation, any records or data provided under this Agreement. 
3. Mutual Representations. Each party represents and covenants to the other that: (a) it has validly entered this Agreement and has no outstanding obligations to a third party that conflict with the Agreement; (b) the Agreement, when signed by its duly authorized representative, constitutes a valid and legally binding obligation on that party that is enforceable in accordance with the terms of the Agreement; and (c) it will comply with all anti-corruption legislation that applies to the Agreement, and has implemented rules and procedures that enable it to comply with applicable anti-corruption legislation and adapt to any future amendments thereto. 

8.      Indemnification.

1. Indemnification by Client. Client will indemnify, defend, and hold harmless Pippin from and against all damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from a third-party claim regarding (a) Client’s use of the Services in violation of this Agreement, or (b) Client Data attained or processed by Client in violation of the law or a third party’s rights. 
2. Indemnification by Pippin.  Pippin will indemnify, defend, and hold harmless Client from and against all damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from a third-party claim regarding an allegation that the Services, when used as authorized under this Agreement, infringes or misappropriates any intellectual property right of such third party.  In no event will Pippin have obligations or liability under this Section arising from: (a) Client’s use of the Services in a modified form or in combination with materials not furnished by Pippin, (b) Services performed according to Client specifications, or (c) any content, information, or data provided by Client.  For any claim covered by this Section, Pippin may, at its election (i) procure the rights to use the portion of the Services alleged to be infringing, (ii) replace the alleged infringing portion of the Services with a non-infringing alternative, or (iii) terminate the allegedly infringing portion of the Services, or this Agreement, and provide Client with a pro rata refund of prepaid fees for the affected Services.  Pippin’s indemnification obligations under Section 8.2 shall not be excluded from the liability cap provided under Section 9.2.
3. General.  The party seeking indemnification will promptly notify the other party of the claim and cooperate with the party in defending the claim.  The indemnifying party will have full control and authority over the defense, except that: (a) any settlement requiring the party seeking indemnification to admit liability or to pay any money will require that party’s prior written consent, such consent not to be unreasonably withheld or delayed, and (b) the other party may join in the defense with its own counsel at its own expense.  THE INDEMNITIES ARE A PARTY’S ONLY REMEDY UNDER THIS AGREEMENT FOR VIOLATION BY THE OTHER PARTY OF A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS.

9.      Limitation of Liability.

1. Limitation on Indirect Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, PIPPIN AND ITS AFFILIATES WILL NOT BE LIABLE UNDER THIS AGREEMENT TO CLIENT FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR (B) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, OR SERVICE INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES (IN EACH CASE WHETHER DIRECT OR INDIRECT), REGARDLESS OF THE LEGAL THEORY, REGARDLESS OF WHETHER PIPPIN HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A LIMITED REMEDY SET FORTH IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. PIPPIN SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES DUE TO DELAYS BEYOND ITS DIRECT CONTROL. 
2. Liability Cap. EXCEPT FOR EXCLUDED CLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT WILL NOT EXCEED THE AMOUNT CLIENT HAS PAID OR IS PAYABLE FOR CLIENT’S USE OF THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY. UNDER NO CIRCUMSTANCES WILL PIPPIN’S LICENSORS HAVE ANY LIABILITY UNDER THIS AGREEMENT. THE ABOVE LIMITS OF LIABILITY ARE EXCLUSIVE AS TO ALL REMEDIES AND THE LIABILITY CAP SHALL NOT BE COMBINED WITH ANY OTHER LIMITS OF LIABILITY SO AS TO INCREASE THE CAP VALUE IN ANY INSTANCE OR SERIES OF INSTANCES. IF APPLICABLE LAW LIMITS THE APPLICATION OF THE PROVISIONS OF THIS SECTION, A PARTY’S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMISSIBLE.
3. Excluded Claims. “Excluded Claims” means (a) any claim arising from client’s breach of Sections 2.2 (Client Responsibilities), 2.3 (Compliance), or 2.5 (Restrictions); or (b) any amounts payable to third parties pursuant to Client’s indemnification obligations under Section 8.1 (Indemnification by Client). 
4. No Liability for Third Party Providers. The Parties understand and agree that Pippin shall not be held liable for any liability, losses, delays, or damages as a result of a third party, even if Pippin may have contracted with that party.
5. The parties agree that the limitations and exclusions set out in this Section 9 will survive and apply even if any limited remedy specified in the Agreement is found to have failed of its essential purpose. The terms in this Section 9 are a fundamental basis of the bargain and reasonable, having regard to all the relevant circumstances and the levels of risk associated with each party’s obligations under the Agreement.

10.      General Provisions.

1. Third Party Providers. Certain materials and information provided or made available to Client under this Agreement are obtained by Pippin from third party providers. In the event that any such provider fails to deliver (or delays the delivery of) such material or information (through no direct fault of Pippin) or in the event that any such provider materially and adversely modifies the conditions or cost to Pippin of obtaining such material or information, then Pippin, at its option, may: (i) use reasonable efforts to seek alternative sources of supply on commercially reasonable terms; or (ii) suspend or terminate its obligations to Client under this Agreement whether with respect to the portion of such Agreement which relates thereto or with respect to the entire Agreement upon thirty (30) days’ written notice; or (iii) notwithstanding any other provision of this Agreement to the contrary, increase the applicable fees or charges upon thirty (30) days’ written notice; or (iv) any combination of the foregoing. Pippin will incur no liability to Client with respect to any action or omission under this Section. In the event that Client  receives a notice pursuant to this Section substituting a service or increasing the price thereof, then Client may terminate such service if it notifies Pippin within thirty (30) days after receipt of notice from Pippin regarding such service.
2. Entire Agreement. All attachments to the Agreement, SOWs, and executed by the parties are hereby incorporated into the Agreement by reference. This Agreement constitutes the entire agreement between Client and Pippin with respect to the subject matter of this Agreement and supersedes any prior or contemporaneous agreements whether written or oral, including any non-disclosure agreements.  Except as otherwise set forth in this Agreement, no modification, amendment, or waiver of any provision of this Agreement will be effective unless set forth in writing and signed by the parties.  If there is a conflict between the documents that make up this Agreement, the documents will control in the following order:the SOW and the Agreement.
3. Governing Law and Jurisdiction.  This Agreement will be governed by New York law except for its conflicts of laws principles.  The jurisdiction and venue for actions related to the subject matter hereof shall be the state and United States federal courts located in New York County, New York and both parties hereby submit to the personal jurisdiction of such courts.
4. Notices.  Notices must be sent by first class mail or overnight courier and are deemed given when received.  Notices to Client may also be sent to the applicable Authorized User account email address and are deemed given when sent.  Notices to Pippin must be sent to Pippin Title Inc., 228 Park Ave S, PMB 68898 New York, New York 10003-1502 US, with a copy to legal@pippintitle.com. 
5. Assignment. Neither party may assign any of its rights or obligations under this Agreement, whether by operation of law or otherwise, without the other party’s prior written consent, not to be unreasonably withheld; except, however, either party may assign this Agreement in its entirety, without the other party’s consent, to its affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.  Subject to the restrictions in this section, this Agreement will be binding upon and inure to the benefit of the parties and their respective successors and assigns.  Any other attempt to transfer or assign is void.  If a party is acquired by, sells substantially all of its assets to, or undergoes a change of control in favor of a direct competitor of the other party, then the other party may terminate this Agreement upon written notice.  
6. Relationship of the Parties.  The parties are independent contractors.  This Agreement does not create a partnership, joint venture, or agency relationship between the parties. Neither party has the power to bind the other or incur obligations on the other party’s behalf without the other party’s prior written consent.
7. Third-Party Beneficiaries.  There are no third-party beneficiaries under this Agreement.
8. Construction.  Any ambiguity in the Agreement will be interpreted equitably without regard to which party drafted the Agreement.  “Including” and “include” will be construed to mean “including without limitation.”
9. Force Majeure.  Except with regard to any payment obligations set forth herein, neither party will be liable for inadequate performance to the extent caused by a condition (for example, natural disaster, epidemic, act of war or terrorism, labor disputes, governmental action, utilities failures, and Internet disturbance) that was beyond its reasonable control (each, a “Force Majeure Event”).
10. Waiver.  No failure or delay by either party in exercising a right under this Agreement will constitute a waiver of that right.  A waiver of a default is not a waiver of any subsequent default.
11. Severability.  If a court of competent jurisdiction finds any term of this Agreement to be unenforceable, the unenforceable term will be modified to reflect the parties’ intention and only to the extent necessary to make the term enforceable.  The remaining provisions of the Agreement will remain in effect.
12. Counterparts.  This Agreement and any SOW may be executed in counterparts, which taken together will constitute one instrument, and may be executed and delivered electronically.
13. Export Compliance.  The Services may be subject to export restriction laws and regulations in the U.S. and any other applicable jurisdiction. Client is responsible for compliance regarding Client’s use of the Services and obtaining any required export or import authorization. Client must comply with all applicable laws and regulations governing the export, re-export and transfer of the Services. Client will not permit Authorized Users or End Users to access the Services from a U.S. embargoed country.
14. Change of Terms. Pippin may modify the terms and conditions of this MSA from time to time, with notice to Client in accordance with Section 10.4 (Notices) or by posting the modified terms on the Pippin website. Unless otherwise specified by Pippin, changes become effective for Client upon renewal of the then-current SOW or entry into a new SOW after the updated version of this MSA goes into effect. Client’s continued use of the Services after the updated version of this MSA goes into effect will constitute Client’s acceptance of such updated version of this MSA.

11.      Definitions.

1. “Affiliate” means any entity that controls, is controlled by, or is under common control with a party, where “control” means the ability to direct the management and policies of an entity.
2. “Authorized User” means a Client-designated user who administers the Services account and has access to permissions and other sensitive settings. 
3. “Client Data” means data and information submitted to the Services by Client, Authorized Users, or End Users, including data and information submitted to the Services from Client Third-Party Services authorized by Client. Client provides that it will not include any personally identifiable information (“PII”) in the Client Data provided to Pippin. Client understands and agrees that Pippin shall not be held responsible for any PII that may be included in the Client Data.
4. “End User” means a user or customer of Client that interacts with one or more interfaces of the Services.
5. “Initial Subscription Term” means the term for the applicable Services either (a) starting on the Effective Date and continuing for one (1) year or (b) starting on the subscription start date set forth on Client’s first SOW and continuing for the period set forth in the SOW.
6. “Services” means the products and services ordered by Client under an SOW or otherwise provided by Pippin and used by Client under this Agreement. 
7. “SOW” means statement of work.
8. “Subscription Term” means the Initial Subscription Term or any then-current renewal term for the Services.
9. “Term” means the term for this Agreement, which will begin on the Effective Date and continue until the earlier of: (a) the last Subscription Term has expired, or (b) the termination of this Agreement.
10. “Pippin Data” means (i) Pippin’s technical logs, data and learnings about Client’s use of the Services, and (ii) aggregated and anonymized data derived from Client Data so that such data cannot reasonably be used to identify a natural person.
11. “Pippin Technology” means the Services, Documentation, Pippin Data, website, and Pippin’s trademarks, logos, and other brand features.